Dial 9 is our communications company specialising in VoIP solutions for small to medium sized businesses in the UK.

Articles from March 2017

Displaying all 3 posts

Dealing with out of hours calls

Posted in March 2017 

When your customers call you outside of your standard working hours you still want them to be able to hear some useful information, even if it's just a brief audio...

Setting up an effective call queue

Posted in March 2017 

If you're receiving a high volume of calls, a call queue is a great way to inform customers you'll be dealing with their enquiry shortly, with the opportunity to provide...