Dial 9 is our communications company specialising in VoIP solutions for small to medium sized businesses in the UK.
Featured posts from Dial 9
Dealing with out of hours calls
Press 1 for Sales or 2 for Support
When receiving calls to your business, it can be useful to know the purpose of the call before you answer it. One of the best ways to achieve this with...
Access and internal numbers in Dial 9
In Dial 9, there are several numbers that can be dialled from a connected phone, which allow you to access global services, as well configure additional services. These are referred...
Add the personal touch with an audio message and music
When customers call your business, you want to provide them with the best possible experience if they're waiting for an answer. Dial 9 provides two options for this, on-hold music...
All the latest posts from Dial 9
Growing a small business
Ask any small business owner and they’ll tell you that running a small business is anything but small. It takes dedication and lots of hard work to get off the...
Enhanced call log searching
We've recently added a useful feature to call log searching in Dial 9 - the ability to look for calls made or received by a specific extension in your account....
Making the most of your call logs
One of the most useful features of a VoIP system is the ability to track previous calls. With Call Logs in your Dial 9 service, you can look up calls...
Separate your personal and business voicemail with a Follow
One of the most common questions I'm asked when helping customers get set up is:
Setting up an effective call queue
If you're receiving a high volume of calls, a call queue is a great way to inform customers you'll be dealing with their enquiry shortly, with the opportunity to provide...
Check out the archives
Browse categories
Keep connected with Dial 9
Get our e-mail newsletter Spam free
We can let you know when we post messages to our blog. We’ll just drop you an e-mail once a week whenever we have new content for you. You’ll be able to choose which parts of our blog interest you on the next page.
Follow Dial 9 on Twitter
Every new post we publish is sent straight out to our Twitter feed. Follow us there so you don’t miss a thing. Our twitter handle is just @dialnine.