Sirportly has a powerful timer system that you can use for a wide variety of applications in your helpdesk. Today we're going to look at setting up a simple timer...
Featured posts from Sirportly
We've just added a useful new feature to Sirportly today - the ability for staff to set ticket properties automatically by using tags in a ticket update.
We've just introduced a handy new feature to Sirportly - the option to permanently pin a private note to the top of a ticket!
As part of some new security features you may have already noticed being added to Sirportly, we've now deployed the option to restrict access to your account to specific IP...
We're pleased to introduce a new feature to the Sirportly platform - the ability to set a maximum age when matching customer messages with existing closed tickets.
Hot on the heels of the recently added features in Sirportly, we're delighted to announce the addition of linked tickets!
We've been hard at work adding a number of new features that have been requested by our customers, so we'd like to give you an update about them.
We're delighted to announce a new, simplified ticket creation process in Sirportly! A number of our users have commented that the multi-step flow was unnecessarily long-winded, so we've updated the...
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