Sirportly is a customer helpdesk platform which is packed with advanced features that any company needs to deliver customer support excellence.

Articles from January 2017

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Pinned private notes

Posted in January 2017 

We've just introduced a handy new feature to Sirportly - the option to permanently pin a private note to the top of a ticket!

Maximum ticket age matching

Posted in January 2017 

We're pleased to introduce a new feature to the Sirportly platform - the ability to set a maximum age when matching customer messages with existing closed tickets.